Frequently Asked Questions

You can schedule a tour online or by contacting our onsite leasing team.

Yes, virtual tours are available for anyone relocating to San Antonio or wanting a remote viewing option.

Please reach out to the Maddox Hills leasing office for all questions about availability, pricing and upcoming specials.

Yes, Maddox Hills in North San Antonio offers specials on select apartment homes, contact our leasing office to hear our latest specials.

All applicants complete income, background, and credit screening through our secure online system.

Most applications are processed within 24 to 48 hours.

Applicants must show income equal to three times the monthly base rent.

Monthly rent at Maddox Hills varies by floor plan and move in timeframe. Base rent includes the apartment home only. Utilities are separate.

No, utilities are billed separately.

Pro rated rent is due at move in.

Yes, renters insurance is required for all residents.

We accept Bilt, ACH, WIPS and credit card payments through the resident portal.

Our standard deposit is 400 dollars. Based on screening results, deposits may be up to one month of rent.

Yes, we partner with Liberty Rent as a flexible deposit alternative.

We follow the TAA lease format which requires a 60 day notice and a two month early termination fee unless a qualifying military notice is provided.

Yes, our San Antonio community is very pet friendly.

Yes. Restricted breeds include: Pit Bull Terriers, Rottweilers, German Shepherds, Huskies, Dobermans, Chows, Presa Canarios, Great Danes, Akitas, Malamutes and Staffordshire Terriers including mixes. The weight limit is 50 pounds.

Pet screening is 30 dollars, the pet fee is 300 dollars, the pet deposit is 300 dollars and monthly pet rent is 25 dollars.

Yes, Maddox Hills is near popular North San Antonio parks including Comanche Lookout Park, Mud Creek Park, Friesenhahn Park and McAllister Park.

Residents enjoy a resort style pool with two cooling spas and a full sun deck, large shaded pool pavilions with outdoor TVs, a state of the art fitness center, coworking conference room with private offices, a pet park, pet spa, social club and game room, plus outdoor game areas and resident social spaces.

The fitness center is open 24 hours. The pool is open daily from 10 AM to 10 PM.

Yes, we offer secure Luxer One package lockers.

All homes include stainless steel refrigerator, stove, microwave, dishwasher and garbage disposal.

Yes, every apartment includes a full size washer and dryer.

All apartment homes feature the same updated finishes throughout the community.

Short term options are only offered on renewal terms.

We offer open parking, reserved carports and both attached and detached private garages.

Yes, covered parking and garage options are available for residents.

Yes, guest parking is available throughout the property.

Maddox Hills offers excellent access to major San Antonio highways including Loop 1604 and US 281 with quick commutes to major employers in the North Central and Stone Oak business district.

Maintenance requests can be submitted online through the property website under Resident Services.

Yes, emergency maintenance is available 24/7.

Most requests are completed within 24 to 48 hours.

Our community is zoned to top rated North East ISD schools including Bulverde Creek Elementary, Hill Middle School and Johnson High School.

Maddox Hills is located near the Encino and Stone Oak area of North San Antonio with easy access to the Village at Stone Oak, major retailers, local restaurants, pizzerias, taquerias, breweries and entertainment options.

We are approximately 25 minutes to Fort Sam Houston and Downtown San Antonio, 19 minutes to Randolph Air Force Base and about 35 minutes to Lackland AFB.

You will receive a warm welcome along with a housewarming gift from our team.

Yes, the entire leasing process can be completed online for convenience.

Yes, community guidelines are provided to ensure a comfortable living environment for all residents.

Yes, we host monthly resident events to build community and connection.